Information questions

Frequently Asked Questions

How can I contact NameIdea LLC for support?

You can reach us directly by email at hello@nameidea.cfd or by phone at +1 (408) 309-4505.
Our team typically responds within 24–48 hours during business days.

What information should I include when contacting support?

To help us assist you faster, please provide:

  • Your name

  • Order number (if applicable)

  • Email used during purchase

  • A brief description of your question or issue

This helps us respond quickly and accurately.

What are your customer service hours?

Our support team is available:
Monday – Friday, 9:00 AM to 6:00 PM (PST)
Messages received outside these hours will be answered the next business day.

Do you offer phone support?

Yes! You can call us at +1 (408) 309-4505 during our service hours.
If no one is available, please leave a message and we will return your call as soon as possible.

How long does it take to get a reply?

We aim to respond to all inquiries within 24 hours.
During peak times, it may take up to 48 hours, but we always strive to assist you as quickly as possible.

Information about us

CONTACT US FOR ANY QUESTIONS